I just built my first cube. Yeah!!!
The cube is based on helpdesk tickets. Every fifth ticket a Survey questionaire is sent to the customer and they may or may not respond. So if I look at a helpdesk group, most survey scores are 0 because they did not take survey. So if I drill into a group I would see a table (TicketNum, Score) something like this
Ticket1, 4
Ticket2, 0
Ticket3, 0
Ticket4,3
Ticket5,0
Ticket6,0
First off, for my measure, when I set the AggregateFunction to AverageOfChildren I am getting a different number than if I have the scores in the drillthrough using the Avg Excel function.
Second, I would like to exclude the scores of 0 when I obtain my average, so for the data above my average would be 3.5 (7/2) not
1.1667 (7/6).
Could anyone give me some hints as how to configure this?
Thanks,
Mike