So we have a large data extract for service tickets (help desk tickets). Each row in the extract has data for a ticket including the ticket info, customer info and analyst info. I used the extract to populate a star schema, so I have factTicket, DimTicket, DimCustomer, DimAnalyst and DimDate. I used the ticket number as the the primary and foergn keys in all my tables. Not sure if using this as Key was best idea, but I am newbie to this.
I created a AnalystLocation ( State, City, Location) and linked it to the Analyst dimension. In the dim I created one heirarchy. I defined Key columns for city(state,city) and location(state, city, loaction) and set the name columns. I defined my attribute relationships (Key > loaction > City > State) with rigid relationships. I used the Add Business Inteligence wizard to define Georgraphy type dimension where City = Analyst City, Building = Analyst location and State or Province = Analyst State.
When I browse the dimension I am getting each city in every state, i.e. I get Portland in every state, I get Anchorage in every state.
Does anyone one see what I am missing or where my mistake is?
Any help is appreciated.